Shipping Policy

At The Leather Maker, our mission is simple: to deliver beautifully crafted, premium-quality jackets to your doorstep, all while ensuring prompt, reliable shipping across the United States. We understand how important it is for your order to arrive safely and on time, which is why we’ve designed our shipping process with the utmost care and attention to detail.

Order Processing & Handling

Once you place an order with us, we immediately begin the process of confirming, verifying, and preparing your jacket for production or shipment. We take the necessary steps to ensure that everything is just right before your order heads out the door.

Handling Time:

  • 5–7 days

This time frame includes confirming your order, conducting thorough quality checks, carefully packaging your jacket, and preparing it for dispatch. For those who choose one of our made-to-order jackets, there may be a bit more time required for tailoring and final inspections to ensure the perfect fit and finish before shipment.

Delivery & Transit

We take great pride in working with only the most trusted courier services to ensure that your jacket arrives on time, in perfect condition. Our partnerships with DHL, FedEx, and SkyNet allow us to provide reliable and timely delivery directly to your door.

Transit Time:

  • 6–7 days

Total Estimated Delivery Time:

  • 11–14 days (from the moment you place your order until it reaches your doorstep)

Please note that delivery times can vary slightly depending on your location and the efficiency of local postal services. We strive to provide the most accurate delivery estimates, but some minor variations may occur.

Shipping Costs

Here at The Leather Maker, we’re committed to providing the best value to our customers, which is why we offer Free Shipping on all orders within the United States and the United Kingdom. The price you see at checkout is the final price you pay—no hidden fees or surprises.

While shipping costs are on us, please be aware that any import duties, local taxes, or customs fees (if applicable) are the responsibility of the customer. These charges vary based on local regulations and are determined by the destination country.

Order Tracking

To keep you informed every step of the way, we’ll send you an email as soon as your order ships. This email will include your tracking number and details about the courier handling your shipment. Please note that tracking information may take up to 24 hours to appear after dispatch.

For added convenience, our registered customers can also track their orders at any time by simply logging into the “My Account” section of our website.

Delivery Address

During the checkout process, you have the option to provide a different delivery address from your billing address. If you choose to do so, be sure to double-check that all delivery details are entered correctly. Accurate information will help us avoid any delays and ensure your jacket arrives at the correct location.

Need Help?

If you have any questions about our shipping process or need updates on your delivery, our friendly customer support team is here to assist you. Don’t hesitate to reach out to us at: